We collect information on our users from three main sources:
When you visit our website, we may collect information regarding its usage such as:
Some pages of our website collect information to allow users to purchase services, participate in forums, or access account related functions that are necessary in order to utilize our services.
When purchasing services you may be asked for financial information such as credit card information. This financial information is only used to bill you for services that you have purchased. Additional contact information such as name, address, e-mail address, and telephone number may be collected to make sure that we have the means to contact you should it be necessary in order to provide the services purchased.
If you choose to participate in our forums, all information posted is publicly available. Confidential information should never be posted on these forums. Any information posted to these forums can be collected and used by third parties which could result in unsolicited messages which are beyond our control.
New customers are automatically registered for access to our client portal. Our client portal allows users to manage the services that they have purchased and request technical support. You may be asked to disclose information to us so that we can provide technical assistance. This information may include problem descriptions and information that is necessary in order for us to troubleshoot or resolve the problem. If this information is provided to us via electronic means, we may retain copies of this information along with all correspondences between the user and Dathorn.